General Terms and Conditions – Casinorex Ireland

Changes to the Terms and Conditions of Casinorex Ireland

The casino has a right to apply changes to the Terms and Conditions without notifying the players. However, in the case of major updates – all the players will get to know about it by email. The company will send it and describe the main differences and highlight the amendments. After that, you will have to accept these changes one more time.

On the page of the document on the Casinorex website, you will see the last date of the update.

Requirements for Players on Casinorex Ireland

Below, you can see the main requirements for players who want to use the Casinorex website or Casinorex mobile app:

• By using the website, you confirm online gambling is legal in your jurisdiction and will not use the website where it is prohibited;
• The company is not liable for violations of local laws; compliance is the player’s responsibility;
• The casino accepts adult players (18+) or those meeting their jurisdiction’s age requirements;
• The availability of services is not an invitation to use them where illegal;
• Gambling may lead to losing money. The Casinorex is not liable for financial losses.
• The company may require additional proof of age. Failure to provide it can lead to account suspension;
• The company is not responsible for hardware/software defects, unstable internet connections, or technical errors;
• Players must ensure their participation complies with applicable laws;
• Players agree to indemnify the casino for any costs arising from their use of the website;
• The Casinorex has the final decision on violations of terms and conditions, leading to suspension or barring;
• Services are not offered to Politically Exposed Persons (PEP); such accounts will be closed and funds returned.

Player Account Rules

Here, you can see some of the account creation conditions and the steps and explanations that need to be made:

• When making a new account you have to provide personal details: first, last, and birth name, date of birth, place of birth, address, nationality, and email address;
• You have to ensure that these details are correct and up to date;
• The verification is required within 30 days from registration. Additional checks may apply if you deposit more than €150;
• If an account is closed, the casino will pay out any remaining funds to the verified bank account within 5 working days;
• No fees for processing the pay-out;
• The account must be verified and meet T&C; otherwise, the casino can hold the withdrawal until necessary documents are provided or refuse to pay.

Payment Regulations

When it comes to the payment, Casinorex is pretty clear about it. Below, you can see the main rules and other deposit and withdrawal details:

• Deposits must be made from accounts in your name. Violations result in confiscated winnings and returned deposits;
• Casinorex may refuse transactions if you violate the Terms. Transactions are not accepted until confirmed by the company;
• You need to ensure the transactions are correct before confirming your bet;
• Deposits and winnings are credited directly and immediately to the player’s account.
• Withdrawals are processed upon request;
• The minimum deposit is €20 in Ireland. The maximum deposit depends on the payment method;
• Upon registration, you can set an individual monthly deposit limit;
• The deposit limit should not exceed €1,000 per month per player;
• Withdrawals are processed promptly. However, sometimes, it may take up to three days;
• Verification is obligatory once cumulative withdrawals reach €2,000;
• Self-excluded players cannot access their accounts for withdrawals without support assistance;
• Maximum withdrawal limits are €7,500 per week and €15,000 per month. But if you have a VIP status – it may be much higher;
• Deposits must be wagered at least three times before withdrawal;
• The minimum withdrawal amount is the same as deposit – 20€.

Casinorex Ireland Contacts for Compliance

If you have any troubles with the website operation, or you have a reasonable complaint – you can contact the Casinorex Support Service by one of the following methods:

• support@сcasinorex.com;
• [email protected];
• Live chat at the bottom right corner of the website.